STRATEGIC SERVICES
Project Planning Management
If you are responsible for managing a large training and education effort you must be able to deal with many different components requiring a variety of different skills. We can help you manage the overall training effort and ensure a coherent approach.

Curriculum Design
We can help you analyze the scope of your project in order to design and develop a strong curriculum to ensure that your training efforts are focused and efficient.

Change Management
Any IT implementation requires a careful approach to managing change in order to manage user expectation and communicate project goals well. We can help you set up a plan, prepare materials and deliver the message.

OPERATIONAL SERVICES
Documentation Development and Technical Writing
Training materials must clearly present the information your users need to know. We can help you choose between training modules, business process and overview presentations, business scenario workshops and other methods commonly used.

Training Database Management
Hands-on end user training can require complex system setup, data population and refresh strategies. We can help you design a process and build the best environment for your users to learn from.

Online Documentation
Easy access to training documentation is a critical component of ensuring end user adoption. We can create an online library for your documentation or help you improve your existing setup, not to mention developing processes to ensure that it is always kept up to date with the latest information.

Computer Based Training
Computer based training plays a major role in some training efforts, or simply provides an alternative format to act as a backup and support. We have experience in developing computer based training solutions and can help you select the best hosting and delivery option.

Professional Trainers
The person delivering the message takes on an important role to ensure clear communication and explanation to your end users. Our experienced trainers can deliver your training program effectively to your end users.

Training Administration
The administration of a large scale training effort is often overlooked, yet can be the first point of contact between the end user and your training efforts. We can help you manage the creation of training materials, user identification and enrollment, deal with constant change and all aspects of classroom setup and logistics. Training administration need not become a monster!

DESIGN AND EDITORIAL SERVICES
Graphic Design and Web Design
Our talented design professionals will help you ensure that your training materials have a professional and correct appearance. A relatively small investment in design can go a long way to impressing your audience and winning their recognition.

Proofreading and Editorial Services
We believe that professional writing and editorial services can play a critical role in delivering your message effectively. Our writers can work with you to develop clear and effective communications.